{"id":108,"date":"2005-12-13T08:01:50","date_gmt":"2005-12-13T14:01:50","guid":{"rendered":"http:\/\/ericgharrison.wordpress.com\/2005\/12\/13\/adventures-in-not-getting-it"},"modified":"2005-12-13T08:01:50","modified_gmt":"2005-12-13T14:01:50","slug":"adventures-in-not-getting-it","status":"publish","type":"post","link":"https:\/\/www.ericgharrison.com\/?p=108","title":{"rendered":"Adventures in Not Getting It"},"content":{"rendered":"<div id=\"msgcns!E4092A968B7C1A54!165\" class=\"bvMsg\">\n<div>I recently purchased a component for imaging from a company that for argument&#8217;s sake we&#8217;ll call LeadTools.<\/div>\n<div>\u00a0<\/div>\n<div>The product is fine, we&#8217;re quite happy with it and we&#8217;re about to go live with a tool that uses it.\u00a0 That&#8217;s not where the &quot;failure to communicate&quot; occurs.<\/div>\n<div>\u00a0<\/div>\n<div>I purchased the product from their web site.\u00a0 I provided them with my billing and company information, they provided me with the serial number.\u00a0 So far so good.\u00a0 <\/div>\n<div>\u00a0<\/div>\n<div>Yesterday, I received a card in the mail (how 80&#8217;s) from them thanking me for the the purchase and urging me to register the product with them.\u00a0They conveniently provided the serial number, order # and customer # to assist in the registration.<\/div>\n<div>\u00a0<\/div>\n<div>Let&#8217;s think this through:\u00a0 They sent me an physical letter asking me to register on their web site, along with all of the information, from their database, that I need to register.\u00a0 So&#8230; we have a company who knows who I am, and exactly what I bought, asking me to go to their web site so I can tell them who I am and what I bought?<\/div>\n<div>\u00a0<\/div>\n<div>I just don&#8217;t get it.\u00a0 Use your computers people!<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>I recently purchased a component for imaging from a company that for argument&#8217;s sake we&#8217;ll call LeadTools. \u00a0 The product is fine, we&#8217;re quite happy with it and we&#8217;re about to go live with a tool that uses it.\u00a0 That&#8217;s not where the &quot;failure to communicate&quot; occurs. \u00a0 I purchased the product from their web [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-108","post","type-post","status-publish","format-standard","hentry","category-computers-and-internet"],"_links":{"self":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/posts\/108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=108"}],"version-history":[{"count":0,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/posts\/108\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}