{"id":17,"date":"2009-01-26T09:17:26","date_gmt":"2009-01-26T15:17:26","guid":{"rendered":"http:\/\/ericgharrison.wordpress.com\/2009\/01\/26\/major-bug-with-quickbooks-pro-2009"},"modified":"2009-01-26T09:17:26","modified_gmt":"2009-01-26T15:17:26","slug":"major-bug-with-quickbooks-pro-2009","status":"publish","type":"post","link":"https:\/\/www.ericgharrison.com\/?p=17","title":{"rendered":"Major bug with QuickBooks Pro 2009"},"content":{"rendered":"<div id=\"msgcns!E4092A968B7C1A54!414\" class=\"bvMsg\">\n<p>I cannot believe they let this slide.\u00a0 We have QB installed on one of our network servers, and when we try to create an accountants copy, it fails to create it.\u00a0 In the event log there are errors from QuickBooks, and one of them points to some random directory on our E: drives.\u00a0 The problem is, none of our computers use E: drives!\u00a0 So I&#8217;m not surprised that it cannot find that drive.<\/p>\n<p>We tried this on multiple computers and finally had to go find help on it.\u00a0 It turns out it&#8217;s a bug in QB, but they&#8217;re not exactly forthcoming about it.\u00a0 <\/p>\n<p>The solution is to copy the QB directories from the server onto a desktop and generate the accountant copy from the desktop. Of course, in order to keep your house in order, you then need to copy the desktop copy back to the server.\u00a0 Make sure you have backups!<\/p>\n<p>Here&#8217;s a link to one of the conversations: <a title=\"https:\/\/community.intuit.com\/atc\/post\/show_mini\/coVidceBmr3zw9abTJhmjm?help=true&amp;show_answer_button=false&amp;show_comment_button=false&amp;tags=tag305\" href=\"https:\/\/community.intuit.com\/atc\/post\/show_mini\/coVidceBmr3zw9abTJhmjm?help=true&amp;show_answer_button=false&amp;show_comment_button=false&amp;tags=tag305\">https:\/\/community.intuit.com\/atc\/post\/show_mini\/coVidceBmr3zw9abTJhmjm?help=true&amp;show_answer_button=false&amp;show_comment_button=false&amp;tags=tag305<\/a><\/p>\n<p>Combine this with the inability for people to effectively print things such as reconciliation reports due to a problem on Vista 64 and I&#8217;m really wishing for either a better accounting program, or for Intuit to get off their collective asses and fix their software.\u00a0 There are a set of steps to go through to fix the Vista 64 printing problem &#8211; go look at : <a title=\"http:\/\/support.quickbooks.intuit.com\/support\/pages\/knowledgebasearticle\/1007856\" href=\"http:\/\/support.quickbooks.intuit.com\/support\/pages\/knowledgebasearticle\/1007856\">http:\/\/support.quickbooks.intuit.com\/support\/pages\/knowledgebasearticle\/1007856<\/a><\/p>\n<p>Software sucks.\u00a0 Have a great day!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>I cannot believe they let this slide.\u00a0 We have QB installed on one of our network servers, and when we try to create an accountants copy, it fails to create it.\u00a0 In the event log there are errors from QuickBooks, and one of them points to some random directory on our E: drives.\u00a0 The problem [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/posts\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17"}],"version-history":[{"count":0,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=\/wp\/v2\/posts\/17\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=17"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ericgharrison.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}